A partnership between the Homeless ID Project and the Arizona Department of Transportation Motor Vehicle Division is enabling clients at the Human Services Campus near downtown Phoenix to get replacement state-issued IDs without having to travel several miles to the nearest MVD office.
Clients experiencing instability or homelessness can now get IDs, which are essential for obtaining services and employment, in a campus office set up with the computer equipment, printer and scanner, and camera. Staffed 8 a.m. to 3 p.m. Monday through Friday by an MVD representative, the office can be converted to a TeleMVD office in which customers can conduct many transactions with representatives located elsewhere.
Homeless ID Project’s Director of Programs, Eric Ortega, added that, “Providing services to our clients experiencing homelessness in our office and meeting them where they’re at will make an enormously positive difference in obtaining identification. This will cut out the bus trips and waiting in the extreme summer heat as well as making it easier for the most vulnerable amongst the vulnerable to be assisted without the fear they can’t make it to an MVD office of their own. We are so appreciative to the MVD for making this happen and we know it will change our clients’ lives for the better.”
During 2022, Homeless ID Project provided 12,143 documents, including 8,000 state-issued IDs and 4,000 replacement copies of birth certificates from all 50 states, from their office in the Brian Garcia Welcome Center on the Human Services Campus and in outreach programs across Maricopa and Pima counties. Housing the MVD’s replacement ID services on campus in the Homeless ID Project offices will allow clients to receive replacement state-issued IDs, eliminating the need for them to travel to a MVD office, allowing them to continue the journey to end their homelessness sooner than ever before.