On Friday at 8 p.m., SRP advised customers that it had a technical issue impacting phone lines, the mobile app, My Account login and M-Power, pre-pay customers.
For M-Power customers an electronic code entered into their M-Power device will get them back into power. The code and detailed instructions can be found on the top of the page at www.srpnet.com.
SRP is also issuing the information through our social media channels.