Arizonans should be aware of the “Can You Hear Me?” robocall scam.
Here’s how it works: You get a call from someone and there may be some static on the line or fumbling around. The caller then says something like, “I’m having trouble with my headset” and asks “Can you hear me?” Their goal is to get you to answer “Yes.” Scammers use the recorded response to place unauthorized charges on phone, utility, or credit card bills.
Previously, scammers have also asked other questions to get a consumer to say “Yes” such as “Are you the lady of the house?” or “Are you the homeowner?”
Consumers say the calls appeared to come from a local phone number.
The following tips can help you avoid the “Can You Hear Me?” robocall scam:
•Hang up if you receive a suspicious call. If you don’t recognize a phone number, let the calls go to voicemail.
•Don’t reply or interact in any way especially if someone asks “Can you hear me?” Don’t talk to a live person which can lead to more calls. Don’t give details if asked for your personal information.
•Check your utility bill and your bank and credit card statements regularly. If you find suspicious charges, immediately report them to your provider.