Desert Valley Aire Inc. will pay $340,000 in civil fines for repeatedly calling Arizonans on the “Do Not Call” Registry. In a consent judgment reached with the Attorney General’s Office, Desert Valley Aire admitted to making at least 25,000 illegal telemarketing calls from 2011 to 2015. The company is also banned from making telemarketing calls for 5 years.
In May 2018, the Attorney General’s Office filed a consumer fraud lawsuit against Desert Valley Aire, an HVAC installation and maintenance company in Phoenix, Prescott, and Southern Arizona. According to the settlement, Desert Valley Aire admitted to continuing to call Arizona consumers who told the company to stop calling. Some consumers alleged that when they confronted Desert Valley Aire about the unwanted calls, the business claimed to be exempt from the Do Not Call Registry or hung up.
For more consumer protection tips visit the Arizona Attorney General’s Office website. If you believe you have been the victim of consumer fraud, please contact the Attorney General’s Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6648, or outside the metro areas at (800) 352-8431. Bilingual consumer protection staff is available to assist. Consumers can also file complaints online by visiting the Attorney General’s website.