According to representatives with Century Link, one of their major fiber optic cables was accidentally cut just north of New River near Phoenix. This line also carries many cell phone and internet providers that service Northern Arizona.
According to officials, restoration time frame still unknown.
All incoming and outbound voice communications in Coconino County are experiencing an outage. Along with voice, internet access for certain locations throughout the County are also experiencing outages. CenturyLink is aware of the issues and report that they are actively working to resolve the outages that have affected most of Northern Arizona.